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Vanpool Etiquette

Tips for Ensuring an Enjoyable Experience
  
Vanpoolers agree that the company of fellow travelers is one benefit of ridesharing. Deciding to rideshare is an important decision, as it can mean interaction with fellow riders for a significant amount of time every work day.  A little etiquette can keep everyone’s ride a happy one. Riders can make their vanpool experience more pleasurable for all by agreeing on a few simple rules in advance.
  • Set Ground Rules. See some sample vanpool guidelines here.
  • Determine route, schedule and pick up points.
  • Choose a mutually convenient meeting place – a central location such as a Park & Ride lot or shopping center. (If not an established P&R lot, get store/business approval).
  • Decide on payment policy and amount.
  • Respect each passenger’s time. Establish a rule for latecomers by deciding how long to wait for a passenger.
  • Set up a line of communication. If someone cannot make it on a given day, let the driver know in advance. Give notice of vacation, personal leave, or overtime plans.
  • Decide whether unscheduled stops will be allowed.
  • Decide ahead of time about eating, drinking, phone, radio, and other personal preferences.
  • Have a backup plan in place for emergency situations. Designate alternate drivers in case of illness or emergencies.
  • Sign up for the Emergency Ride Home program.Each Valley VanPool regional partner offers and Emergency Ride Home program. Valley VanPool also offers a supplemental Emergency Ride Home program.
  • Keep the ridesharing vehicle well serviced, full of gas, and clean.
  • Drive Safely – In a vanpool, a lot of people are depending on one driver